Privacy policy

The following Privacy Policy sets out the rules for obtaining and processing data of users using the website www.e-chat.online for the purposes of providing services electronically by the website Administrator. Using the website constitutes consent to the principles described in this policy. The Privacy Policy also applies to the implementation of Art. 13 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Regulation on the protection personal data, hereinafter referred to as GDPR) (OJ EU L119 of 4/05/2016, p. 1).

Definitions

Website – website operating at www.e-chat.online

External website – websites of the administrator’s partners, service providers or service recipients, links to which may be located on the website or which the administrator uses when creating and using the website.

Administrator – www.e-chat.online website providing services and storing and accessing information on user devices.

User – a person for whom the administrator provides services electronically via the website.

Device – an electronic device with software through which the user gains access to the website

Cookies – text data collected in the form of files placed, among others, on the user’s device

Purpose of the Privacy Policy

The Administrator, as the owner of the website, respects the rights and freedoms of website users and makes every effort to protect their data, with particular emphasis on the right to privacy protection. Therefore, we collect a minimum of information that allows us to ensure the correct operation of the website, adapt it to constantly changing expectations and technologies, maintain the possibility of contact with users filling out forms, statistical analysis of the use of our website in order to further improve it and prepare the best possible content and increase its functionality. . Among other things, within the scope of the above-mentioned purposes, we collect and process the necessary data, including personal data, of users. In order to explain the principles and mechanisms used to collect and process user data as precisely and easily as possible, we have created this Privacy Policy of the website www.e-chat.online.

The method and scope of data collected

Our website collects and processes personal data and other technical data necessary for the proper operation of the website, which are not personal data. Depending on how the user uses the website and the type of data, the collection takes place on the user’s initiative by voluntarily providing contact details in appropriate form fields or automatically by the mechanisms used in cookies.

Data collected on the user’s initiative.
In order to contact us via the website, the website user fills in the appropriate fields of the contact form, providing data such as: name, surname, e-mail address, telephone number, purpose of contact, etc. The user may also contact us directly using the provided e-mail addresses and telephone numbers. The mentioned forms of direct contact also involve providing personal data. Providing this data is not obligatory, although for obvious reasons we need this data in order to be able to contact the user and respond to his/her inquiry via e-mail or telephone. By providing contact details, the User consents to their processing for the purpose of handling the request as well as to making this data available to processing entities to the extent necessary for return contact (telecommunications operators, post, courier services, services related to personalized product licensing, hosting service providers, etc. .). The user has the right to express additional consent to electronic marketing.

Data collected automatically.
During a user’s visit to the website, data in the form of cookies regarding a given visit is automatically collected. This data includes, among others, the user’s IP address, screen resolution, browser type, operating system type, domain name, etc. – this data does not allow the user to be clearly identified and is collected only to ensure the correct operation of the website, the continuity of a given session and for the purposes of statistical. Data collected automatically may be used to analyze user activities on the website, perform statistical analyzes and to increase the comfort, stability, usability and functionality of the website. More information about data collection by cookies can be found later in the policy. Accepting cookies is not obligatory, and the possibilities of deleting them and changing browser settings are described in the further section devoted to cookies.

Who is the data controller?

The Administrator decides on the purpose and scope of processing data provided on the user’s initiative or collected automatically and contained in cookies created by the website www.e-chat.online. You can contact the administrator via e-mail.

The data will be processed by the administrator only if the user has consented to the processing of information provided in the forms and has accepted the operation of cookies and the information they collect.

Consent is voluntary and may be withdrawn at any time without any negative consequences for you. As part of our business, we also perform marketing activities, but these activities are performed exclusively for our company (e-mail marketing, telemarketing). The acquired data is also processed by our contractors, who maintain the website on their servers and conduct statistical analysis as well as marketing campaigns and the analysis of these campaigns. We are also obliged to make the obtained data available to entities that have the right to make such a request, such as the police, prosecutor’s office, courts and some state offices – in situations and within the limits specified by law. The information contained in cookies is stored until you withdraw your consent (delete cookies and change browser settings) or until they expire or until the data is updated (overwritten). The information provided via the forms on the website is stored until you withdraw your consent (delete e-mails and data) or until they expire, which expires within 5 years of no contact.

At any time, you can request information about whether and what your data is processed by us. In each case, we will try to fulfill your requests. However, it may turn out that this is impossible or involves excessive expenditure of resources – in such a situation, we will inform you about the impossibility of fulfilling the request and its reasons.

Security

Our website is equipped with security measures to protect personal data against loss, misuse and modification. The administrator also has appropriate documentation and has implemented appropriate procedures related to the protection of personal data in the company.

The Administrator ensures that it protects all disclosed information in accordance with applicable regulations and security protection standards, in particular:

1. Only authorized employees or associates of the Data Administrator and authorized persons responsible for the operation of the Website, who have been granted appropriate powers of attorney, have direct access to personal data collected by the Data Administrator in accordance with Article 29 of the GDPR.

2. The Administrator declares that when commissioning other entities to provide services, it requires partners, in accordance with disposition 28 of the GDPR, to ensure appropriately high standards of protection of the entrusted personal data, to sign appropriate entrustment agreements in which the partners confirm the application of the standards and the right to control the compliance of the activities of these entities with these standards.

3. In order to ensure proper protection of the services it provides electronically, the Website Administrator uses a high level of security.

4. Due to the public nature of the Internet, the use of services provided electronically may involve risks, regardless of the data controller’s due diligence.

What are cookies?

Cookies are IT data files that perform a very important function, facilitating the use of the Internet, allowing for better, faster, safer and more convenient use of it. A cookie is automatically created when visiting the website and saved on the end device (computer, smartphone, tablet) and its copy is sent to the website server. Cookies allow us to recognize the user’s device and adapt the appearance and behavior of the website to its individual needs. Cookies are also needed when the user needs to log in. Cookies allow us to store and retrieve information about how the user navigates the website. However, the data collected by cookies is quite limited and is mainly used to support the visit to the website and for statistical purposes. They concern data such as: the IP number that connects to the website, the name of the website they come from, their storage time on the end device, data of the browser used, the resolution used, the duration of visits, the type of terminal from which the visit to the website is made. , etc. Data such as the user’s name, surname, postal address, telephone number, etc. from which the connection is made are not obtained.The website www.e-chat.online does not automatically collect any information, except for information contained in cookies. You can learn more about cookies on the websites dedicated to them.

Why do we need cookies?

Cookies are used on our website for the following purposes:

• Adapting the content of our website to user preferences and optimizing the preparation of displayed information. In particular, cookies allow you to recognize your device and properly prepare the website for display, taking into account the operating system, browser type, screen resolution and proportions, device type, etc.,

• Creating statistics and summaries that help us know which materials are the most popular, which subpages are most frequently visited, how long users stay on our websites, what devices they use, which allows us to further improve the structure of our website and its content. The Administrator and external websites use cookies to collect and process statistical data, such as visit statistics, statistics of User Devices or statistics of user behavior. This data is collected for the purpose of analyzing and improving the Website.

• Login – The Administrator uses cookies to maintain the website user’s session (after logging in). Thanks to this solution, the user does not have to re-enter the login and password on each subpage of the website and can use the website by moving smoothly between individual subpages.

• Social services – the Administrator and external websites use cookies to support social services

• Marketing and advertising – the Administrator and external websites use cookies for marketing purposes and serving advertisements to Users.

Types of cookies

Internal cookies – files placed and read from the User’s Device by the Website’s IT system

External cookies – files placed and read from the User’s Device by the IT systems of external websites

Session cookies – files placed and read from the User’s Device by the Website or external services during one session of a given Device. After the session ends, the files are deleted from the User’s Device.

Persistent cookies – files placed and read from the User’s Device by the Website or external services until they are manually deleted. Files are not deleted automatically after the end of the Device session, unless the configuration of the User’s Device is set to delete cookies after the end of the Device session.

How we use cookies

The cookies used on our website store an identifier or instructions allowing the management of the content made available to the user and the method of sharing it, as well as statistics. The cookies used by our website allow:

• matching the content published and presented on the website,

• easier user navigation on our website

• monitoring the way you move during the session to ensure the quality and safety of navigation on the website;

• measuring user traffic on websites using Google Analytics code

• matching the content of advertisements broadcast in the Google advertising network (remarketing)

• by saving information entered in fields when the user changes pages;

• allowing the user to remain on the same server throughout the session;

• matching the language of the website to the country from which the user is connecting;

• measuring the effectiveness (conversion tracking) of advertising campaigns,

• establishing, maintaining and managing a user session, as well as remembering language preferences and other settings

• hiding information about the use of website cookies once the user has accepted their use;

• obtaining anonymous statistical data on the frequency of use of the website visited;

• allowing you to monitor clicks made on the received newsletter;

• identifying website visitors from a digital campaign.

Security

Cookie storage and reading mechanisms do not allow downloading any personal data or any confidential information from the User’s Device. It is practically impossible to transfer viruses, Trojan horses and other worms to the User’s Device. Internal cookies used by the Administrator are safe for Users’ Devices. The Administrator is not responsible for the security of cookies from the Website’s partners. The Administrator cooperates with the following external websites that may place Cookies on User’s Devices: Google Analytics, Google AdSense, Google Ads, Facebook.

What cookies do we use?

File name	Storage period	Information
cookie_notice_accepted	1 month	A file used to display a cookie message to new users of the website.
_gat	10 minute	Google Analytics – a file used to monitor the query rate in relation to own servers. This cookie helps identify areas of the website that require optimization.
_ga	2 years	Google Analytics – a file used to collect information about how our website is used by its users. This cookie helps us identify areas of the website that require optimization.
_gid	24 hours	analytics.js: used to distinguish users.
NID, DSID, IDE, FLC, AID, TAID	–	Cookies used to display the most relevant ads across many Google services.
_fbp, tr, fr	Session	Cookies that help display advertisements to people who have already visited the website.How cookies are deleted

Cookies are deleted from the server after the session ends and the browser is closed, and after a period not exceeding 24 months on the user’s computer.

How to change your browser settings so that it does not save cookies

Standard settings of web browsing software allow the placement and use of cookies, among others, on the user’s device by default. These settings can be changed by the user in the settings section of the web browser used. The user can completely block the use of cookies or enable messages informing about each attempt to send cookies to the user’s device. Below is information on how to implement these settings for the most popular browsers currently in use:

For other browsers, instructions can be found on the Internet.

Information about opt-out and third-party cookies

We would like to inform you that opting out – disabling cookies may make it difficult to navigate the website or provide the services proposed on our website or otherwise make it difficult to use our website. Changes to the settings in the web browser may also prevent other websites from working properly by affecting some of the functionalities available on these websites. The Administrator is not liable for incorrectly functioning functions of the Website if the User limits in any way the ability to save and read Cookies.

Please be advised that our website may contain redirects to other websites. In such cases, please be aware that these sites may have different privacy policies.

Cookies on the end device of the user of our website may also be placed and used by partners and subcontractors cooperating with our company (advertising campaigns, Google analytics and statistics, etc.)

Changes to the Privacy Policy

The functionality and offer of our website will evolve over time, changing and adapting to the expectations of users. The technologies used, standards and legal requirements related to conducting business on the Internet will probably also change. Therefore, there will be changes and modifications to the privacy policy. With each change, a new version of the Privacy Policy will appear on the website along with an appropriate message, and at the same time the old policy will be made available on the indicated website. The Administrator reserves the right to make any changes to this Privacy Policy without the need to directly inform users about it, leaving only appropriate information when entering any page of the website. The changes introduced come into force on the date of publication of the Privacy Policy.